Hibjee Privacy Policy for Bangladesh Players

01 Introduction

This Privacy Policy explains how hibjee collects, uses, stores, and protects the personal data of players who register and use the hibjee platform. Hibjee is an online gaming and sports betting platform serving players in Bangladesh, operating at hibjee.vip.

When you create a hibjee account, make a deposit via bKash or Nagad, place a bet, or contact our support team, you share certain personal information with us. This policy tells you exactly what that information is, why hibjee needs it, and how it is handled. We believe you have a right to know — clearly and without confusion.

By registering on hibjee and using the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how hibjee handles personal data, please do not register or continue using the platform. For questions, contact our support team via live chat at any time.

02 Data We Collect

Hibjee collects only the personal data that is genuinely necessary to operate your account, process your transactions, and comply with legal obligations. We do not collect data for the sake of it. Here is a breakdown of what hibjee collects and when:

Hibjee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

03 How We Use Your Data

Every piece of data hibjee collects has a specific purpose. We do not use your data for anything beyond what is described here:

• To create and manage your hibjee account, including verifying your identity during registration and KYC checks.
• To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• To detect and prevent fraud, money laundering, and other illegal activity on the hibjee platform.
• To personalise your experience on hibjee — for example, showing you relevant promotions based on your gaming activity.
• To send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To respond to your support queries via live chat or email.
• To comply with legal and regulatory obligations applicable to hibjee's operations.
• To analyse platform usage patterns and improve the hibjee experience for all players in Bangladesh.

04 Data Sharing

Hibjee does not sell, rent, or trade your personal data to any third party. Your information is not a product. However, hibjee does share limited data with specific service providers who help us operate the platform. These include:

• Payment processors — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies.
• Identity verification providers — When KYC verification is required, hibjee may share your identity documents with a certified verification partner to confirm your identity.
• Game providers — Certain game providers such as Pragmatic Play may receive anonymised session data to ensure fair game delivery and technical performance.
• Legal and regulatory authorities — Hibjee may be required by law to disclose certain player data to government authorities, law enforcement, or regulatory bodies. We comply with all lawful requests.
• Fraud prevention services — Hibjee uses third-party fraud detection tools that may process device and behavioural data to identify suspicious activity.

All third parties who receive data from hibjee are contractually required to handle it securely and use it only for the specific purpose for which it was shared. Hibjee does not permit third parties to use your data for their own marketing purposes.

05 Cookies

Hibjee uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit hibjee. Here is how hibjee uses cookies:

• Essential cookies — Required for the platform to function. These keep you logged in, remember your session, and ensure secure transactions. You cannot opt out of essential cookies.
• Analytics cookies — Help hibjee understand how players use the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies — Remember your settings such as language preference and display options so you do not have to reset them each visit.
• Marketing cookies — Used to show you relevant promotions on hibjee based on your activity. These are only active if you have opted in to marketing communications.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using hibjee, but some features may not work as smoothly.

06 Data Security

Hibjee takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

• All data transmitted between your device and hibjee is encrypted using SSL (Secure Socket Layer) technology.
• Payment data is handled through encrypted channels and is never stored in plain text on hibjee's servers.
• Access to player data within hibjee is restricted to authorised staff on a need-to-know basis.
• Hibjee conducts regular security reviews and vulnerability assessments to identify and address potential risks.
• Two-factor authentication is available for your hibjee account and is strongly recommended.

While hibjee takes every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password for hibjee and never share your login credentials with anyone.

07 Data Retention

Hibjee retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal compliance obligations. Specifically:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records including deposit and withdrawal history are retained for five years from the date of each transaction.
• Support communications are retained for two years from the date of the interaction.
• Analytics and usage data is retained in anonymised form for up to three years for platform improvement purposes.

Once the applicable retention period has passed, hibjee securely deletes or anonymises your personal data. If you request deletion of your data before the retention period has expired, hibjee will delete what it legally can and restrict processing of the remainder.

08 Your Rights

As a hibjee player, you have the following rights over your personal data. To exercise any of these rights, contact hibjee support via live chat or email at [email protected].

09 Minors

Hibjee is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If hibjee becomes aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and return any deposited funds after verification.

Parents and guardians who believe a minor may have accessed hibjee should contact support immediately. We take underage access seriously and will act without delay. We also encourage the use of parental control software to restrict access to online gaming platforms.

10 Third-Party Services

The hibjee platform integrates with third-party services to deliver games, process payments, and provide support tools. These third parties operate under their own privacy policies, and hibjee is not responsible for how they handle data beyond what is covered by our data sharing agreements with them.

• Game providers such as Pragmatic Play operate their own data practices for game delivery and fairness certification.
• Mobile banking providers bKash and Nagad handle payment data under their own terms and privacy policies.
• Live chat support tools may store conversation transcripts on third-party servers in accordance with their own data retention policies.

Hibjee only works with third-party providers who meet acceptable data security standards. We review these partnerships regularly to ensure your data remains protected throughout the service chain.

11 Policy Changes

Hibjee may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how your data is used, hibjee will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of hibjee after any update constitutes acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hibjee handles your personal information, please get in touch:

• Live Chat: Available 24/7 directly on the hibjee platform — the fastest way to reach us.
• Email: [email protected] — we aim to respond within 24 hours.

For responsible gaming concerns, self-exclusion requests, or deposit limit queries, visit the Responsible Gaming page or contact support directly.